How to Get a Tap & Hop Card for Free

Welcome to a new era of commuting in Ghana, where fare struggles, “no change” drama, and cash delays are finally a thing of the past. Navigating through your commute is now faster, easier, and smarter with the Tap & Hop card. If you’ve heard about it and are curious about how to get one, you’re in the right place. Let’s walk you through the registration process step by step.

Step-by-Step Guide to Register for a Tap & Hop Card

You have two convenient options: register yourself using the Tap & Hop mobile app, or get registered by our sales executives. Both routes lead you to one thing — your free card.

Method 1: Tap & Hop Card Registration via Mobile App

If you have a smartphone, this is the fastest way.

1. Open Google PlayStore (for Android users) or AppStore (for iPhone users)
2. Search for “Tap & Hop”
3. Download and install the app
4. Once installed, open the app and tap “Register”
5. Choose “Passenger”
6. Enter your full name, phone number, and other required details. Make sure everything is entered accurately
7. You’ll receive an OTP (One-Time Password) via SMS
8. Enter the OTP to complete your registration. Congratulations, you’re done registering.

Click here to watch how to do it: https://vm.tiktok.com/ZMSbyNoVT/

What Happens After Registration

After registration, you can either call or WhatsApp us on 0535125004 to pick up your free transport card, or wait for a call from us. We’ll notify you when your card is ready and provide pickup details.

Method 2: Tap & Hop Card Registration Through our Sales Executives

If you or someone you know prefers direct help, simply reach out via a phone call or WhatsApp us on 0535125004. Once you connect with our team, one of our executives will personally guide you through the registration process. Our sales executive will send you a template or short form on WhatsApp to fill in with your details. Once we receive your details, your registration will be processed instantly, and a Tap & Hop card will be assigned to you. 

This process is ideal for those who may not have internet access at the moment or just feel more comfortable dealing with a real person. It’s convenient, personal, and efficient.

Where to Pick Up Your Free Tap and Hop Card

Once your registration is done, you’ll receive a confirmation message or a call letting you know when and where your free card will be ready for collection. Currently, collection points are Adum Boss FM station and the Tap & Hop main office at Amakom, CityStyle Building, but more pickup centers will be rolled out as we expand nationwide.

Details Needed for Tap and Hop Card Registration

Here’s what you need to submit (for both self and assisted registration):

1. Full Name
2. Date of Birth
3. Phone Number
4. Where You Stay
5. Phone Type (Android or iPhone)
6. Ghana Card Number (strictly required)

Why Your Ghana Card ID is Needed

Your Ghana Card Number is an essential part of the registration process. Tap & Hop works in compliance with the Bank of Ghana’s regulatory framework, which mandates that all digital financial platforms must link user accounts to verified national IDs.  This is to prevent identity fraud and ensure full KYC (Know Your Customer) compliance.

What to Expect Upon Arrival

When you arrive at the pickup station, you’ll be given a brief orientation on how to use it and you’ll be asked to top up the card with a minimum balance of GHS10 to activate it.

The process takes just a few minutes, and before you know it, you’ll be walking away with your fully activated Tap & Hop card, ready to make your daily commute more efficient and stress-free. Your card is free, secure, and instantly usable.

FAQs About the Tap & Hop Card Registration

Please, you can read our PRIVACY POLICY on why we collect this information.